Returns & Exchanges
At Vape Shop Birmingham, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day return window for all unworn and tagged items. If your apparel doesn't fit or meet your expectations, our streamlined exchange process ensures a hassle-free experience.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging, ensuring all clothing tags remain attached and the garments are in brand-new condition.
Ship It Back
Print your prepaid shipping label from the portal and drop the package off at any authorized Birmingham courier location.
Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund or ship out your replacement exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing